The Future of Enterprise Analytics

Over the last couple weeks since the 2016 Hadoop Summit in San Jose, eSage Group has been discussing the future of big data and enterprise analytics.  Quick note – Data is data and data is produced by everything, thus big data is really no longer an important term.

hspeopleeSage Group is specifically focused on the tidal wave of sales and marketing data that is being collected across all channels, to name a few:

  • Websites – Cross multiple sites, Clicks, Pathing, Unstructured web logs, Blogs
  • SEO –  Search Engine, Keywords, Placement, URL Structure, Website Optimization
  • Digital Advertising – Format, Placement, Size, Network
  • Social
    • Facebook – Multiple pages, Format (Video, Picture, GIF), Likes (now with emojis), Comments, Shares, Events, Promoted, Platform (mobile, tablet, PC) and now Facebook Live
    • Instagram – Picture vs Video, Follows, Likes, Comments, Reposts (via 3rd Party apps), LiketoKnow.it, Hashtags, Platform
    • Twitter – Likes, RT, Quoted RT, Promoted, Hashtags, Platform
    • SnapChat – Follows, Unique views, Story completions, Screenshots.  SnapChat to say the least is still the wild west as to what brands can do to engage and ultimately drive behavior.

Then we have Off-Line (Print, TV, Events,  etc). Partners. 3rd Party DataDon’t get me started on International Data. 

Tired yet?

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While sales and marketing organizations see the value of analytics, they are hindered by what is accessible from the agencies they work with and by the difficulty of accessing internal siloed data stored across functions within the marketing organization – this includes central corporate marketing, divisional/product groups, field marketing, product planning, market research and operations.

Marketers are hindered by access to the data and the simple issue of not knowing what data is being collected.  Wherever the data lies, it is often controlled by a few select people that service the marketers and don’t necessary know the value of the data they have collected.  Self-service and exploration is not possible yet.

Layer on top this the fact that agile marketing campaigns require real-time data (at least close real time) and accurate attribution/predictive analytics.

So, you can see there are a lot of challenges that face a marketing team, let alone the deployment of an enterprise analytics platform that can service the whole organization.

Now that I have outlined the business challenges, let’s look at what technologies were mentioned at the 2016 Hadoop Summit that are being developed to solve some of these issues.

  • Cloud, cloud, cloud– lots of data can be sent up, then actively used or sent to cold storage on or off prem.  All the big guys have the “best” cloud platform
  • Security – divisional and function roles, organization position, workflow
  • Self-Service tools – ease of data exploration, visualization, costs
  • Machine Learning and other predictive tools
  • Spark
  • Better technical tools to work with Hadoop, other analytics tools and data stores
  • And much more!  

Next post, we will focus on the technical challenges and tools that the eSage Group team is excited about.

Cheers! Tina

 

 

 

A Year in Review – LA and Seattle MeetUps

It was quite a year for both the LA and Seattle Marketing Analytic MeetUps! We had terrific speakers share on current topics! In LA, we had Nevious Osborne of Beats by Dre talking effective dashboards, Peter Taylor of Belkin talking IoT analytics and Punnoose Isaac of Edmunds.com talking on how to build an analytics infrastructure, just to name a few!  Check out the full list here.

Not to be outdone, Seattle had Jeremy Boore of Expedia talk Storytelling and Analytics, Chris Proser of Adobe talk about going beyond A/B testing, Kyle Wieranga of Costco talk on moving from Predictive to Prescriptive Analytics, Shish Shirdar from Microsoft talk Machine Learning, and Ed Mabanglo from Nordstrom talk time-to-event analysis to measure customer tenure. Check out the full list here.

2016 is proving to be great with Tania Massad from Mattel presenting in LA and Brian Behuin from Alaska Air presenting in Seattle.

Make sure to become a member for the Seattle and/or LA Marketing Analytic MeetUps to receive notices of upcoming events!

 

 

 

Immediate Job Opening – Mexico Based Microsoft BI Stack Engineer

Microsoft BIThe eSage Group is a Marketing Data Analytics firm established in 1998, headquartered in Seattle, Washington, USA. We have Fortune 500 clients including Disney, the LA Times, and Microsoft.

 Our company is always on the lookout for talented developers at all levels in both Mexico and the US. We have worked hard to create a company culture of sharp, quick learning, hardworking professionals who enjoy being part of a winning team with high expectations. As such, we hire self-motivated people with excellent technical abilities who also exhibit keen business acumen and a drive for customer satisfaction and solving our client’s business challenges.

 We have a strong remote team in various locations in Mexico, including Monterrey, Aguascalientes, Mexico City, and Guadalajara. All employees work from home. All employees are full-time employees, not contractors.


We need  Mid-Level Software Engineers (3+ years of experience) with the Microsoft BI stack.esage 2logo

All candidates must have a strong interested in business intelligence and marketing analytics. They must be willing to work with other companies at the same time. They must have a strong desire to understand business problems and look to disparate data sources to integration to gain insights to help solve the business problems.

Qualifications/Experience
• Advanced English Skills both written and spoken
• Advanced Excel and SQL skills
• Strong past data analysis experience
• Good oral and written communication skills
• A keen eye for detail is required. This person must be extremely detail oriented
• Ability to produce high quality, accurate, deliverables
• Proven ability to work under pressure with deadlines
• Ability to learn quickly, follow direction, and execute tasks independently

Technical Skills
• SQL Server
Knowledge of databases, stored procedures, and writing T-SQL script. Should know about primary and foreign keys, indexes and why they are important. Should know how to use temporary tables and know something about the use of cursors within a script. Basic error handling within a script would also be nice.

• OLAP / Analysis Services
Ability to design and build an OLAP database within Visual Studio. Understand the following concepts: Data Source View, calculated measures, named set, referenced dimension, Measure Group. Able to deploy and process an OLAP database. Understanding of basic MDX and how it is different from SQL. Knows the difference between a set, a tuple, and a value.

• SSIS (Integration Services)
Experience designing SSIS packages that can extract, transform, and load data. Use of Data Flow and Script Task components. Able to use C# and variables within SSIS. Able to package and deploy SSIS components.

• C# / .NET Framework
This includes the ability to create custom classes, interfaces, and events. Understands concepts like inheritance, polymorphism, referenced assemblies, and delegates. Should be comfortable working with lists (.NET or custom) and familiar with the standard .NET types arrays, dictionaries, lists, structs. Knowledge of Generics is a plus.

Please email your resume to tinam (at) esagegroup (.) com and/or complete form below.

 

Seattle Marketing Analytics MeetUp WrapUp!

Daniel Kissin presenting
Seattle Marketing Analytics MeetUp

Last night, eSage Group sponsored its 4th Seattle Marketing Analytics Group MeetUp. This month’s presenter was Daniel Kissin, Sr. Analytics Manager at Expedia. The topic was:

How to scientifically measure impact of TV advertisements on other channels, like websites, SEM and Online ads (or so-called ‘halo’ effect).

Definitely a HOT topic for marketing these days!!

It was a great turn out with lots of good dialog around marketing analytics. Also, it was a fun learning environment with good food and beer!

Next month, November 19th, Tableau Software is going to be presenting on data visualization. Make sure to join the MeetUp to register and get updates. It is free!!!

Also, we are starting a Marketing Analytics MeetUp in LA! It is on November 5th. Check it out if you live down there!!

Beer and Food almost make marketing analytics fun!!
Beer and Food almost make marketing analytics fun!!

Repost: Breaking Down the Silos

Analytics 2.0I am reposting this because I have heard during several discussion over the past few days, how organizational silos are difficult to break down – harder than integrating the data.  Thoughts?

Harvard Business Review recently published the article “Advertising Analytics 2.0” in which it discusses the unprecedented amount of data available to help marketers manage their marketing mix in today’s multi-channel environment including both on and off-line. While there is vast opportunity, so is the challenge to sift through various data sources to tune down the “noise” and find actionable insights. Those that can effectively capture these insights have shown improvements in marketing performance of at least 10% to 30%.

The article states that companies must implement new analytic strategies to harness the power of the deluge of data. They point to 3 necessary activities – Attribution, Optimization, and Allocation. Attribution is the process of qualifying the contribution of each marketing activity. Optimization is the use of predictive analytics to run various scenarios. Allocation is then the redistribution of marketing resources in real-time.

Let’s first look at Attribution. The key to this step is to collect data from a wide variety of sources across your organization including sales, customer service, distribution, and finance; publicly available data like weather, traffic, unemployment rates and consumer confidence; and of course, the data from the various marketing tactics. By layering this information on top of each other in non-structured data stores, such as Hadoop, analysis can be done to look for correlations and causal effect. Getting your data out of the silos for analysis will allow you derive more robust insights.

Look for our next post on Thursday discussing Optimization and Allocation. In the meantime, check out our advice  on getting started with your analytics data integration project.

For the full Harvard Business Review article text, click here.

REGISTER NOW! September 12th Cross-Channel Engagement Panel in LA

Register

Use the Promo Code ESAGEVIP to save 35%!

Today as marketers, we are faced with the challenge of allocating marketing spend across more channels than ever before – social, web, TV, print, mobile, digital advertising, email, etc.
  • How do we effectively evaluate the relevancy of a channel to our target customer?
  • How do we measure what channels will give us the biggest bang for our buck?
  • How can you influence the customer journey both on and off-line?
  • How do you attribute sales?
On September 12th, enjoy an evening of learning and lively discussion with industry experts including:

Doug BaraschUniversal Music Group
Sr. Director of Digital Marketing and Strategy

Joshua ColeUniversal Studios
VP of Marketing and e-Commerce

Sarah JohnsonNestle USA
Manager of Multi-Brand Scale Marketing

Moderator will be Duane BedardeSage Group
Founder & President

             
Date: September 12, 2013
Time: 6:30pm-9:30pm
Where: CAP Theatre map
13752 Ventura Blvd
Sherman Oaks, CA 91423
Cost: $35 for Members
$45 for Non-Members
$50 at Door
Cost includes entrance to event, light appetizers,
and beverages
Register now
Use the Promo Code ESAGEVIP to save 35%!
       

Cross Channel Customer Engagement Panel – Sept 12th

CCCE Banner

ama los angeles &
esage group

presents

Cross Channel Customer Engagement

On September 12, 2013, AMA Los Angeles and eSage Group presents the first in a series of panels on Cross Channel Customer Engagement. Enjoy an evening of learning and lively discussion from industry experts including:

Today as marketers, we are faced with the challenge of allocating marketing spend across more channels than ever before – social, web, TV, print, mobile, digital advertising, email, etc.

  • How do we effectively evaluate the relevancy of a channel to our target customer?
  • How do we measure what channels will give us the biggest bang for our buck?
  • How can you influence the customer journey both on and off-line?
  • How do you attribute sales?
Register Now!
Transform Your Thinking
Date: September 12, 2013
Time: 6:30pm-9:30pm
Where: CAP Theatre 13752 Ventura Blvd Sherman Oaks, CA 91423
Cost: $35 for Members
$45 for Non-Members
$50 at Door
Cost includes entrance to event, light appetizers, and beverages

Register Now